AI Medical Receptionist and Office Answering Service
Reviewed by Artem S., Founder of DoctorRank | Veteran SEO Specialist, 20+ Years of Experience | SEO for 50+ Healthcare & Legal Practices | Last Updated: April 2026
When your front desk can't pick up, our AI receptionist answers the call and helps new patients book a visit, day or night.
$999 a month. Unlimited calls. No setup fee.
Patients who reach voicemail often call the next practice
New patients shop by phone. When the front desk is checking someone in or the office is closed, the call rolls to voicemail and the patient tries somewhere else.
Our AI receptionist picks up whenever your team can't, at any hour, so patients reach your practice the first time they try.
New patients get your booking link while they are still on the phone
The receptionist answers the questions new patients ask most: where you are, your hours, which insurance plans you accept, and how to book. With the caller's OK, it texts them your booking link before they hang up.
Your front desk gets the calls that need a person
Rescheduling, billing, prescription refills and test results go to your staff. The receptionist takes the caller's name, number and reason, and sends it to whoever you choose, or transfers the call during office hours.
Medical questions stay with your doctors
It does not diagnose, recommend treatment, or judge how urgent a symptom is. When a caller describes an emergency, it follows the instructions your practice approves.
Nights and weekends covered, with messages waiting in the morning
After hours, the receptionist answers, takes a message, and tells the caller when to expect a call back. If you already use an after-hours service, we can point callers there instead for the calls that need it.
You decide what patient information the receptionist collects
Before launch, we agree on what the receptionist asks, who receives the messages, and how they are sent. It collects only what your staff needs to call the patient back.
How setup works (no setup fee)
- 1We go over your services, hours, insurance list and which calls go to staff.
- 2You approve what the receptionist says.
- 3We test real calls: a new patient, an existing patient, a transfer, and an after-hours call.
- 4You forward the calls you want answered: after hours, overflow, or all of them.
$999 a month, whether you get 50 calls or 500
That is the full price for one practice. There are no per-minute charges and no setup fee, and you can sign up for the receptionist alone. If your practice has more than one location, ask us for pricing.
Questions medical offices ask
Is a real person answering?
No. Patients talk with an AI receptionist, and it tells them so. If the caller needs a person, the call is transferred or your staff calls back.
Can it tell patients if their insurance covers a visit?
It can share the list of plans you accept. Coverage and cost are confirmed through your office's normal verification.
Can it book straight into our schedule?
It texts patients your booking link. Booking directly into your scheduling system depends on the software you use, and we test it before offering it.
Can we use it only after hours, or when the front desk is busy?
Yes. We check your phone provider's forwarding options and set it up for the calls you choose.
Can we keep our phone number?
Yes. Calls are forwarded to the receptionist, so your number stays the same.
Does it speak other languages?
Tell us which languages your patients speak. We test the conversation in that language before it goes live on your line.