AI Receptionist for Medical and Dental Practices
Reviewed by Artem Saribekyan, Founder of DoctorRank | Veteran SEO Specialist, 20+ Years of Experience | SEO for Private Medical Practices Since 2005 | Last Updated: October 2026
Answers your calls and website chat when your team cannot, day or night, and sends every caller to the right place.
$999 a month. No call limit. No setup fee.
What the AI Receptionist Does When Your Front Desk Cannot Pick Up
A patient who reaches voicemail usually tries the next name on the list. Forms on your website catch some of them. The phone is still where most new patients reach out first.
Our AI receptionist answers your practice's calls whenever your team cannot, and the same AI answers chat on your website for people who would rather type than call. It says only what you approve, it collects only what your staff needs to call the patient back, and medical questions stay with your clinicians.
How It Books, Answers and Hands Off to Your Staff
Answers the questions your office gets all day
Hours, location, insurance plans, what you treat, in the words you approve. We write what it says and you approve it before launch.
Books through your website or texts a link
If your site already has online booking, it books there directly. If not, it texts the caller a direct booking link before they hang up.
Takes a message your team can act on
Name, callback number and reason for calling, sent to whoever you choose.
Transfers calls when someone is available
During the hours you set, it passes calls to the number you pick.
Takes messages after hours
When you are closed, it takes messages and tells callers what happens next.
Medical Practices
New patients get pointed to booking. Rescheduling, billing, prescription refills and test results go to your staff as a message with the caller's name and number.
The receptionist does not diagnose, recommend treatment, or judge how urgent a symptom is. When a caller describes an emergency, it follows the instructions your practice approves, and if you already use an after-hours service, it can send those calls there.
Dental Practices
Patients shopping for veneers, implants or Invisalign call several offices in one afternoon. The receptionist tells them whether you offer the treatment, notes which treatment they asked about, and books the consultation or texts the link, so your team calls back already knowing the patient wants to talk about implants.
Fees and financing are quoted only in the exact wording you give us. Pain and post-treatment calls go where your dental team decides, and the receptionist never assesses symptoms.
Plastic Surgery and Aesthetic Clinics
Consultation, laser package and filler inquiries come in the evening, often after the caller has tried two other clinics. The receptionist answers around the clock, reads back only the prices and financing terms you give us, books the consultation or texts the link, and sends every inquiry to your team in writing.
Whether a treatment is right for a patient stays with your providers, after a consultation.
$999 a month. No call limit. No setup fee.
$999 a month for one location, whether you get 50 calls or 500. No per-minute charges, no setup fee, and you do not need any of our other services to sign up. Groups with several locations can ask us for pricing.
What It Costs and How Setup Works
Step 1
A first call to confirm what the receptionist should handle, your hours, your booking link and the numbers it should transfer to.
Step 2
We write the conversation from how your office actually runs, on the voice AI platform we configure for every practice.
Step 3
We test the calls you get most, a transfer, an after-hours call, and a clinical question so you hear it decline.
Step 4
You forward the calls you want answered: after hours, overflow, or all of them.
Step 5
Send us changes to your hours or services and we update what the receptionist says.
Guides on the AI receptionist
Should a Clinic Put an AI Receptionist on the Phones Today?
What an AI receptionist handles on a clinic line, what it never does, how natural it sounds, and the cost against a $5,000 a month receptionist. Artem's position, plainly.
Read the guide
Why Your Clinic's Bookings Dropped While You Still Rank on Google
Rankings held, bookings fell. The three places the chain breaks: fewer searches, AI Overviews answering before the click, and bookings your analytics may not count.
Read the guide